WE’RE (almost) BACK TO NORMAL
Covid-19 Virus Management
I’ve had a few enquiries from patients in recent days, asking if we are open: the good news is, we are. However, there are some limitations on what we can do for you.
Dental practice in NSW is operating under ‘Level 1’ Restrictions.
Level 1 means things are almost back to normal.
Dental treatment has proven to be pretty safe generally with no confirmed cases of transmission in any dental office. However, we still have put in place the standard precautions necessary for safe practice.
What This Means For You
Until Gladys releases the Wingecarribee from the current restricted conditions we are all enjoying (!), we have temporarily suspended some preventative services. This affects appointments with Sacha Prater and Dr Miree Cho for regular hygiene maintenance, cleaning teeth and other services that can reasonably be delayed for a few weeks without too much going wrong.
But—if you do have concerns over any aspect of your dental health, we can still offer an appointment to manage the problem, especially if it’s a problem with gums or soft tissues.
We’re committed to serving Moss Vale, Bowral and Mittagong—in fact, the whole of the Southern Highlands, through the pandemic and we’ll always be here for your dental care.
We are still open to treat and fix problems that, left to themselves will get worse and cause more serious concerns. We realise that for most people, dental care isn’t an optional choice, and we recognise when you need care, you really need it—so I and my staff are happy to assist.
Protocols During the Pandemic
Before Your Appointment
If you have not had a recent appointment, we will ask you three questions:
- Have you been in a Covid Hot Spot recently?
- Have you been in contact with anyone with Covid?
- Are you well in yourself? Do you have any symptoms of Covid 19?
Arriving At The Practice
Unless you actually are a potato, you will need to wear a mask when you arrive for your appointment. If you do not have a mask, we are happy to provide a disposable mask for you—please ask.
We have a QR sign-in displayed on our front door and also at Reception. For those without a smartphone, we will have a sign-in sheet available to comply with NSW Health directives.
Please keep your mask on when you are in Reception and until you enter the treatment room: once you have entered, you can remove your mask (and we will wear our masks).
When you arrive for your appointment please use the alcohol hand-rub provided in reception and our reception staff will check your temperature. You should not have a long wait for your appointment, but as we have temporarily removed our fabulous magazines from reception so you might want to bring a book or your iPad.
Before any treatment, we’ll ask you to rinse for 30 seconds with an antiviral mouth rinse to help prevent potential virus transmission.
At the end of your appointment, please put your mask on and we’ll escort you to Reception to make your next appointment.
Don’t forget to sign out, too.
We’ll continue to ensure the highest standard of treatment by:
- Always wearing masks and gloves
- Changing this PPE for each patient we treat
- Wearing protective eyewear and clinical gowns/scrubs
- Observing ‘Hand Hygiene’ measures including hand-washing and using alcohol-based hand rubs appropriately
We have provided multiple places within the office for you to practice good hand hygiene by use of alcohol-based hand-rub solutions. The patient bathroom and patient hand-washing basin (near Sacha’s treatment room) are also available for you to use.
We have also followed new recommendations and immediately prior to any treatment being undertaken we will ask you to use an antiseptic mouth rinse for 30 seconds.
We routinely disinfect any hard surfaces you may touch whilst you are in the office, to reduce the chance of cross-infection within the office environment.
Dr. Patrick Meaney